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Terms of business General Standard Terms and Conditions of Heli-Tempel, St-Gabrielstraat 61, B-1770 Liedekerke, Belgium. 1. Generalities 1.1 Any changes to our sales conditions must be made expressly in writing. 1.2 We reserve the right to make technical changes to our devices. 2. Conclusion of the contract 2.1 Orders are only binding for us when we have confirmed them in writing; any oral agreements between us and the party placing the order are subject to our written approval. 2.2 We reserve copyright and the right of ownership to software / firmware, drawings, calculations, charts, and other documents in any case. These items may not be copied or given to third parties without our expressed written consent. 2.3 Minor deviations from the description of an offer do not affect the fulfilment of the contract if they are not unreasonable for the buyer. This especially applies to changes or amendments made for technical progress. 2.4 The statements made in the documents are only estimates unless designated as binding. 2.5 With the acceptance of our goods, the buyer accepts our valid terms and conditions. Any other terms and conditions thus become ineffective. 3. Delivery 3.1 Delivery is either made for cash on delivery or prepayment to our account listed below: Ban k van De Post Account no. 000-0220783-11 IBAN.No.: BE30 0000 2207 8311 (BIC BPOTBEB1) 3.2 Delivery is made as quickly as possible as requested. 3.3 In case of force major or other unforeseeable, extraordinary events, e.g. stoppages, for which Heli-Tempel is not responsible, our delivery deadline is extended by the equivalent period of time. 3.4 The buyer retains the right to withdraw this purchase once this extended deadline has elapsed. 3.5 If the buyer is in default in accepting the delivery of goods or violates other duties, we have the right to demand compensation for the damage done to us or for other additional expenses. 3.6 We have the right to make partial deliveries. 3.7 If the buyer is in arrears with payments, we are not obligated to deliver. 4. Billing 4.1 The price list that is valid at the time of conclusion of the contract is used to calculate the bill. 4.2 We reserve the right to make changes to prices for deliveries made at least 3 months after conclusion of a contract to accommodate the prices valid on the day of shipping. 4.3 Our prices are ex works, excluding shipping and postage costs. 4.4 For shipments abroad, the postage and insurance costs are greater, resulting in higher prices. 4.5 If extraordinary price increases occur after conclusion of the contract, such as documented price increases for materials or new tariffs, we reserve the right to adapt prices. 5. Payment 5.1 Our invoices are payable immediately net cash. 5.2 If the buyer is in arrears with payments or if there are any doubts about his creditworthiness, we have the right to make all of the claims from our terms and conditions immediately. Our other rights are not affected by this. 5.3 The buyer may only use legally effective, undisputed counterclaims for the billing or to withdraw from the contract. 6. Warranty 6.1 The buyer's law of warranty requires that he properly fulfils his duties, [Commercial Register], to examine and make a complaint in respect of a defect of the goods received. 6.2 Complaints are to be reported within 8 days of the receipt of the goods - hidden defects, within 6 months - in writing with evidence of the problem. 6.3 We have the right to decide whether to supply spare parts, rescind contract of sale, reduce the purchase price, or rectify the defects. Rejected goods may only be returned with our expressed consent. 6.4 The warranty expires if any third parties have manipulated the goods, such as when trying to make repairs improperly. 6.5 We are not liable for damage not done to the delivery item, nor are we liable for any profit losses or damage to the buyer's assets. 6.6 In case of guarantee, the costs are payable by the buyer. 6.7 The costs for testing devices that are returned within the warranty period but are not defective are covered by the buyer. 6.8 This warranty cannot be transferred to third parties. 6.9 The buyer must make payment even if he has lodged a complaint unless we have otherwise given legally effective notice in writing. 7. Reservation of ownership 7.1 The goods remain our property until payment has been completed. The buyer has the right to make use of the goods in normal business until the payments have been completed. 7.2 The right to withdraw from the contract remains unaffected by the reservation of ownership. 7.3 The goods may not be resold to third parties, nor may the outstanding debt or ownership be transferred or pledged to third parties. 7.4 If third parties intervene, such as for attachment, the buyer is to inform us immediately in writing. The buyer is liable for the losses thus incurred. 8. Damages 8.1 Where legally applicable, our obligation to pay damages is limited to the invoice value. 9. Place of fulfilment and jurisdiction 9.1 The venue for the settlement of all disputes is Brussel - Halle - Vilvoorde, Belgium. 9.2 The place of fulfilment of delivery and payment is Liedekerke, Belgium. 10. Laws 10.1 The laws of the Federal State of Belgium apply.

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